SHIPPING & RETURN
Shipping & Returns
GERMANY
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Above 130€: Free Shipping
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Below 130€: Shipping Costs 4,90€
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Delivery Time: 2-4 Business Days
AUSTRIA
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Above 130€: Free Shipping
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Below 130€: Shipping Costs 5,50€
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Delivery Time: 3-5 Business Days
SWITZERLAND / UK
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Above 150€: Free Shipping
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Below 150€: Shipping Costs 8,90€
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Delivery Time: 3-6 Business Days
EUROPE (REST):
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Above 130€: Free Shipping
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Below 130€: Shipping Costs 5,90€
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Delivery Time: 3-5 Business Days
Easy Returns
Not satisfied? No problem! We offer:
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30 days return policy
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Refund within 10 days
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Items must be unworn and in original packaging
Return Shipping Costs
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Convenient international return labels (DHL): 10 €
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Alternative: Independent return shipping possible
We've just started out :) Please understand that we cannot offer free returns at the moment!
Procedure for returns
You may return or exchange your order within 30 days of receipt in accordance with our return policy.
Proceed:
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Just email us your order ID and the items you'd like to return at: ewelina@glowcoach.co - we’ll send you everything you need to complete your return (shipping label).
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Send the goods back to us.
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As soon as we have received and checked your return, we will refund your purchase amount within 10 days or send you your exchange items.
Customs duties & taxes
For deliveries to countries outside the EU (particularly the UK), import duties and taxes may apply. These additional charges are to be borne by the recipient of the goods and will not be reimbursed by us. Since import duties and taxes vary from country to country, we recommend that you contact your local customs office before ordering.